You can browse the products on our website, select the items you like and add them to the shopping cart. Once you have made your selection, click the shopping cart icon and follow the prompts to complete the checkout process.
Can I cancel or modify my order?
Once the order is confirmed, we will process it immediately. If you need to cancel or modify your order, please contact our customer service team as soon as possible. Please note that orders that have been shipped cannot be cancelled or modified.
What payment methods do you offer?
We accept a variety of payment methods, including credit cards, debit cards and other online payment platforms (such as PayPal). The specific available payment methods will be displayed on the checkout page.
How long does it take for the order to be processed and shipped?
Orders are usually processed and shipped within 1-3 business days. After shipment, you will receive a confirmation email with tracking information.
Do you provide international delivery?
Yes, we provide delivery services to many countries and regions around the world. Shipping costs and estimated delivery time will be displayed at checkout.
How do I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to check the delivery status on our Order Tracking page or on the logistics provider’s website.
How do I request a return and refund?
If you are not satisfied with the product you received, you can request a return within 30 days of receiving the product. Please contact our customer service team first for return instructions and ensure that the product is returned in unused and intact condition. Please refer to our refund policy for specific refund policies.
How can I contact your customer service?
If you have any questions, you can contact us by email at bright@harmonyors.com or call +1 252 401 5973. Our customer service team will respond to you within 1-2 business days.
Do your products have a warranty?
Yes, some of our products have a warranty service. For detailed information on warranty coverage and conditions, please refer to the product page or contact our customer service team.
